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If you have already 'Signed Up' you just need to enter your user name and you will be asked for certain characters of your password. Then click on 'Sign In'. You will then need to enter the answer to your security question. Most people would have used their email address as their user name.
If you have not registered, click on Register and complete the appropriate fields.
We do not use the 'Pin Request' option at Swale Borough Council. You just need to enter your reference number and select 'Access Now'. You will be presented with some questions to answer which will be validated against our Revenues & Benefits database
If you require assistance please contact the Council on 01795 417555.